Privacy Policy

Who we are

Introduction

This Privacy Policy explains how Origin Research collects, uses, shares, and protects your information when you visit or make a purchase from our website. We value transparency and are committed to safeguarding your privacy.

Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment details (processed securely through third-party providers; we do not store full card details)

B. Technical Information

  • IP address
  • Browser type
  • Device identifiers
  • Pages visited & time spent
  • Cookies, pixels, and similar tracking technologies

C. Order Information

  • Products purchased
  • Order history
  • Customer service interactions

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Prevent fraud or unlawful activity
  • Improve website functionality and user experience
  • Send transactional emails (order confirmations, shipping updates)
  • Comply with legal and regulatory obligations

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies to improve website performance, personalize your browsing experience, and analyze traffic patterns. You can control cookies through your browser settings, but disabling them may affect site functionality.

How We Share Information

We may share information with trusted third parties only when necessary:

  • Payment processors
  • Shipping carriers
  • Website analytics tools
  • Fraud-prevention partners
  • Hosting/IT service providers

These parties only receive the minimum information required to perform their services.

Data Security

We take measures to protect your data, including encryption, secure servers, and limited access protocols. However, no website can guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Restrict certain types of data processing
  • Access or update your personal information
  • Request deletion of your data
  • Opt out of marketing emails

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

Data Retention

We retain your information only as long as necessary to fulfill orders, meet legal requirements, or support business operations.

Contact Information

For questions or privacy requests, contact us at:

support@originresearch.bio